2 Replies Latest reply: Apr 1, 2014 2:49 PM by RJUMI
RJUMI Level 1 Level 1 (0 points)

I am using WIN 8.1.  ITUNES  v does not recognize my Ipod Touch when I plug it into USB.  WIN 8.1 recognizes it in Device Manager. It claimes it is using the latest device driver. I click on Devices in ITUNES and all options are greyed-out.


It used to recognize it before. I used to "sync" it with OUTLOOK 2007 many times in the past.


Any suggestions will be appreciated.  I tried all suggestion in ITUNES HELP to no avail.

iPod touch, iOS 4.2, OS in IPOD 4.2.1