how do i reset password questions

i purchased a new ipad and am now trying to purchase an app for the first time.

after i enter my Apple ID and password i am asked additional questions .... the name of my first concert etc....i have no idea what the asnwers are...how do i reset these questions?

iPad

Posted on Mar 30, 2014 2:40 PM

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1 reply

Mar 30, 2014 2:50 PM in response to Lara Protopapa

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.


They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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how do i reset password questions

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