In app purchase problem for iPad

Question

Level 1

0 points

In app purchase problem for iPad

I redeemed an itunes gift card on my iPad and wanted to make an in app purchase on a game that I have made many purchases before on. However, once I click on confirm purchase, it doesn't allow me and tells me not able to make purchase and to refer to apple itunes support. I have looked for troubleshooting ideas and have tried all including to make sure there we're no restrictions, and nothing works. What else is there to do? Help!

iPad 2

Posted on Mar 30, 2014 3:18 PM

Reply

Answer 1

King_Penguin

Level 10

334,144 points

Mar 31, 2014 12:16 AM in response to Stefborsel

If you are getting a message to contact iTunes Support then have you done so (these are user-to-user forums) ? If not then you can contact them via this link and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Reply