HT201400: If you can’t connect to the iTunes Store

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cressatti6

Level 1 (0 points)

Q: your purchase could not be completed

I've checked my account details and verified the credit card info. I am unable to complete any purchaces in iTunes.

iPad 2

Posted on Mar 30, 2014 3:06 PM

I have this question too

Q: your purchase could not be completed

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by TTD03,

TTD03 Mar 30, 2014 3:08 PM in response to cressatti6
Level 1 (80 points)

Mar 30, 2014 3:08 PM in response to cressatti6

I'd suggest a full reboot of the device you are having issues with. Then a trip to http://support.apple.com is what you'll need to do if it doesn't fix itself.
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