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Some home screen apps appear as solid black icons. Apps still work but this aesthetically annoying.

Just like in the description. This only is happening with a few apps, such as Netflix. The apps work perfectly fine, but the look of it drives me crazy.... Thanks for the help.

Apple TV (3rd generation), iOS 7.1

Posted on Mar 30, 2014 8:55 PM

Reply
1 reply

Apr 2, 2014 2:18 PM in response to ssavarimuthu

Hello ssavarimuthu,


It sounds like a few of your icons are not showing the correct thumbnail. I recommend starting by closing all the running apps:


iOS: Force an app to close

http://support.apple.com/kb/ht5137

Double-click the Home button.

Swipe left or right until you have located the app you wish to close.

Swipe the app up to close it.


When you have done that and restart the phone and test the issue again:

iOS: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If the icons do not correct themselves after the restart, I would next delete the app and re install it with this info:

Reinstall the app

Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.

  1. Delete the app.
    User uploaded file
  2. Press the Home button.
  3. Go to the App Store and download the app again.
  4. Wait for the app to download, then open it from the Home screen.


Contact the developer

If you see the issue again, contact the developer of the app for help:

  1. Find the app in the App Store.
  2. Tap the app and tap Reviews.
  3. Tap App Support.
    User uploaded file

From: iOS: An app you installed unexpectedly quits, stops responding, or won’t open

http://support.apple.com/kb/ts1702


Thank you for using Apple Support Communities.

All the best,

Sterling

Some home screen apps appear as solid black icons. Apps still work but this aesthetically annoying.

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