iOS 7.1 crashing

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Level 1

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iOS 7.1 crashing

I have an iPhone 5 running iOS 7.1. While running iOS 7.0.6, it was just fine, no crashing and no lag at all. After I updated to iOS 7.1, it has been really laggy and I have to reboot it least 15-20 times a day beacause of it freezing or just not responding to button press (not waking up while sleeping after I press Sleep/Wake Button or Home Button). Also, it randomly resprings like 7 times a day.

I cannot restore it because I have no back up. I used to back it up with my computer, but after updating to Mavericks, I just can't. iCloud back up is not working neither. I turned iCloud back ups on but the just won't finish, the back ups say "Incomplete".

Any solution?

iPhone 5, iOS 7.1

Posted on Mar 30, 2014 9:15 PM

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Answer 1

sberman

Level 10

263,793 points

Mar 30, 2014 9:21 PM in response to Alonso12

Try checking your storage - you may have your device too full.

Check Settings > General > Usage. Inspect how much free space you have. You can clear off some excess storage from there.

You should also try a reset. Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.

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Answer 2

Alonso12 Author

Level 1

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Mar 30, 2014 9:41 PM in response to sberman

I reset my iphone at least 15-20 times a day, that's what i meant with "rebooting". This haven't worked at all.

I have 3GB (out of 16GB) of free storage, is that too little?

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Answer 3

sberman

Level 10

263,793 points

Mar 30, 2014 9:45 PM in response to Alonso12

3GB free sounds good.

Since resetting doesn't help, try a restore. Plug your iPhone into (the current version of) iTunes on your computer. Let it sync. Then choose "Restore" from the iPhone's summary page in iTunes.

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Answer 4

Alonso12 Author

Level 1

0 points

Mar 30, 2014 9:47 PM in response to sberman

I would have done the restore if I could since the beginning, but iTunes just won't recognze my phone. I've plugged it with different cables (all bought at an apple store, original) to my Macbook Pro (mid-2010) running on Mavericks. I cannot restore it.

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Answer 5

sberman

Level 10

263,793 points

Mar 30, 2014 9:51 PM in response to Alonso12

Well, I realize you say you have no backup. So if you are willing, here is the next step. Please understand you would lose your iPhone's contents, so you may not want to try this ...

Considder placing your iPhone into recovery mode. This article describes how. You may have to try to enter recovery mode more than once to succeed.

http://support.apple.com/kb/HT1808

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