alpinespace

Level 1 (0 points)

Q: Contacts folder in Outlook 2010 (Exchange server) is not being updated on my iPhone.

Hello

I am using Exchange email account with Contacts on Outlook 2010..

Updated contacts are not being updated to my iPhone and vice versa.

The iPhone software is the latest 7.01

iCloud is deactivated and iTunes is not being used.

Any ideas how to resolve this bug?

Interesting, it is working with my iPad.

Many thanks!

iPhone 4S, iOS 7.1, Windows / Outlook 2010

Posted on Mar 31, 2014 1:36 AM

I have this question too

Q: Contacts folder in Outlook 2010 (Exchange server) is not being updated on my iPhone.

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Helpful answers

by brenden dv,

brenden dv Apr 2, 2014 11:45 AM in response to alpinespace
Community Specialists

Apr 2, 2014 11:45 AM in response to alpinespace

Hi alpinespace,

If you are having issues syncing your contacts between your iPhone and Outlook 2010, you may find the following article helpful:

Apple Support: Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/TS2776

Regards,
- Brenden
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by alpinespace,

alpinespace Apr 9, 2014 1:57 AM in response to brenden dv
Level 1 (0 points)

Apr 9, 2014 1:57 AM in response to brenden dv

Thank you Brenden
Unfortunately this does not solve my problem.
It is only updated Contacts that are not syncing properly.
Or at least, so it appears.
Any ideas?
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by Templeton Peck,

Templeton Peck Apr 9, 2014 4:55 AM in response to alpinespace
Level 9 (62,070 points)

Apr 9, 2014 4:55 AM in response to alpinespace

Try deleting the accout and re-adding it.
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