-
All replies
-
Helpful answers
-
Mar 31, 2014 4:12 AM in response to Trixiebitsby R C-R,It would help to know which Mac you have but from the build number info (13A603) it looks like a 2012 or 2013 model that should be able to run 10.9.2.
There are two likely reasons for the message:
1. You don't have enough remaining free space on the startup drive.
2. (More likely) The disk is not formatted as "Mac OS Extended (Journaled)"
EDIT: Also, did you use Software Update (from the Apple menu) to try to do the update or something else?
-
Mar 31, 2014 4:12 AM in response to Trixiebitsby jilbert,Is your disc very full? There may not be enough space for the temporary files created during the update.
-
Mar 31, 2014 4:56 AM in response to Trixiebitsby Trixiebits,I have 95.9GB free on my hard drive so I can't imagine that this is the problem. How would I check & change to see if the disk is journaled?
The update failed using both the App Store and by downloading the file.
-
Mar 31, 2014 5:28 AM in response to Trixiebitsby jilbert,Open:
/Applications/Utilities/Disk Utility
Click on the hard drive in the sidebar. In the panel at the bottom it should say:
Format: Mac OS Extended (Journaled)
-
Mar 31, 2014 5:46 AM in response to jilbertby Trixiebits,It is Mac OS Extended (Journaled)....
Any other ideas?
-
Mar 31, 2014 5:59 AM in response to Trixiebitsby jilbert,Ah, to install on 10.9, you can get the combo update. I think you've got the updater for 10.9.1. (Aren't you using hte App Store to update? It should take care of this automatically.)
-
Mar 31, 2014 9:45 AM in response to jilbertby Trixiebits,The updates aren't working by running them through the app store, hence the downloasds!
-
Mar 31, 2014 11:08 AM in response to Trixiebitsby Linc Davis,If you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
If you use FileVault 2, then before running the Installer you must launch Disk Utility and select the icon of the FileVault boot volume ("Macintosh HD," unless you gave it a different name.) It will be nested below another icon with the same name. Click the Unlock button in the toolbar and enter your login password when prompted. Then quit Disk Utility to be returned to the main screen.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later.
-
Mar 31, 2014 11:12 AM in response to Trixiebitsby stedman1,Are you using a Beta version of Mavericks (10.9) on your computer? If so, see below.