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Mail storage on iCloud

I received an email telling me my storage is almost full. Following advice in 'Help' I moved a large chunk of emails from iCloud to new folders 'On My Mac' but, when I look at iCloud in Settings it still tells me that the storage is nearly full. I tried rebooting but still the same. Is there a time delay between moving emails to free space showing up in Settings?

MacBook Pro (Retina, Mid 2012), OS X Mountain Lion (10.8.2)

Posted on Mar 31, 2014 5:12 AM

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Question marked as Best reply

Posted on Apr 2, 2014 6:46 AM

Hi Freezermale,


If you are not seeing any storage gains after moving a portion of your iCloud emails, you may want to double-check that they were in fact moved/deleted from iCloud and not simply copied/duplicated in your 'On My Mac' folder. If you continue to have issues with your iCloud storage, you may find the following articles helpful (apologies if you have already seen them):


Apple Support: Managing your iCloud storage

http://support.apple.com/kb/ht4847


iCloud: Using OS X Mail to move, delete, or copy iCloud email

http://support.apple.com/kb/HT5767


Regards,

- Brenden

1 reply
Question marked as Best reply

Apr 2, 2014 6:46 AM in response to Freezermale

Hi Freezermale,


If you are not seeing any storage gains after moving a portion of your iCloud emails, you may want to double-check that they were in fact moved/deleted from iCloud and not simply copied/duplicated in your 'On My Mac' folder. If you continue to have issues with your iCloud storage, you may find the following articles helpful (apologies if you have already seen them):


Apple Support: Managing your iCloud storage

http://support.apple.com/kb/ht4847


iCloud: Using OS X Mail to move, delete, or copy iCloud email

http://support.apple.com/kb/HT5767


Regards,

- Brenden

Mail storage on iCloud

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