laxanas

Q: Push notifications IPhone 5s iOS 7.1 problem

Hello.i don't get push notification for some applications.I downloaded the same applications to a friends iPhone 5 and iPad 4 and worked like a charm but not in my IPhone 5s!how can you explain this?i restore my Iphone and reset every setting,even deactivate and re-activate but nothing!please help me,I need my push notifications back!

iPhone 5s, iOS 7.1

Posted on Mar 31, 2014 5:30 AM

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Q: Push notifications IPhone 5s iOS 7.1 problem

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  • by pedro d,

    pedro d pedro d Apr 2, 2014 10:33 AM in response to laxanas
    Community Specialists
    Apr 2, 2014 10:33 AM in response to laxanas

    Hello there, laxanas.

     

    The following Knowledge Base article offers up some great troubleshooting recommendations for notifications:

     

    iOS: Understanding notifications

    http://support.apple.com/kb/ht3576

     

    Troubleshooting notifications

    Push notifications require an active Wi-Fi or cellular connection.

    Note: Notifications use Wi-Fi only when a cellular connection is unavailable. Firewalls and proxy servers may affect your ability to receive notifications. For more information, see Unable to use Apple Push Notification service (APNs).

    If you're not receiving notifications for a specific app, try these steps:

    1. Verify that the app supports notifications.
    2. After installing an app or restoring a backup to a different iOS device, open the app to begin receiving notifications. If the app requires entering or logging in to an account, you will need to do this before receiving notifications.
    3. Check Settings > Notification Center to ensure that the app is configured for notifications. If notifications do not appear in the Notification Center, verify that the Notification Center setting for the app is enabled.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.

  • by laxanas,

    laxanas laxanas Apr 2, 2014 10:47 AM in response to pedro d
    Level 1 (0 points)
    Apr 2, 2014 10:47 AM in response to pedro d

    Thank you for your answer.I already tried this application to an iPad 4 ios 7.1 and worked perfectly.in my Iphone 5s doesn't work.i did everything as I said..not only I double check notification settings etc..I restore the phone,reset all settings,network etc..it doesn't work on any wifi connection or 3G.The app is Ikariam mobile and supports notificitation.looking foreword for you next answer.thanks again.

  • by mack120,

    mack120 mack120 Aug 7, 2014 4:29 PM in response to laxanas
    Level 1 (0 points)
    Aug 7, 2014 4:29 PM in response to laxanas

    How did you get on with this??

    Ive just upgraded to new 5s and seem to be missing notifications, texts, emails and calls.

    Did you get yours resolved??

  • by TheOracle1862,

    TheOracle1862 TheOracle1862 Feb 27, 2015 9:10 AM in response to pedro d
    Level 1 (0 points)
    Feb 27, 2015 9:10 AM in response to pedro d

    I have the same issue and troubleshooting notifications as described here didn't fix the issues. Is there anything else I can do or do I just live with a semi-functional notification center?