HT204587: About Touch ID security on iPhone and iPad
Learn about About Touch ID security on iPhone and iPad
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Helpful answers
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Apr 2, 2014 1:02 PM in response to kathy wingeby pedro d,Hello there, kathy winge.
The following Knowledge Base article offers up some great steps for troubleshooting issues with your home button:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Particularly:
The Home button is slow to respond
- If the Home button is slow to respond when exiting one application, try another application.
- If the issue exists only in certain applications, try removing and reinstalling those applications. Get further assistance in installing and troubleshooting applications.
- If the issue continues, Try turning iPhone off and then on again. If the iPhone will not restart, try resetting it.
- If the issue is still happening, try to restore the iPhone.
- Seek service is the issue is still occurring.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
