iPhone speaker not playing anything
I connected my iPhone 4 to the stereo in the car and it worked fine, but now the speaker on the phone won't play any sound except for when I get a call. How do I resolve this?
iPhone 4, iOS 7.1
User profile for user:
pedro d
User level:
Community Specialist
Hello there, Nic Chandail.
The following Knowledge Base article offers up some great recommendations for troubleshooting no sound from the iPhone speaker:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
- Verify that the volume is set to a level you would normally be able to hear.
- Ensure that there is nothing plugged in to the headset jack or the dock connector.
- If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
- Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
- If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
- If the iPhone is paired with a Bluetooth headset or car kit:
- Try turning off Bluetooth.
- If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
- Restart the iPhone.
- If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
- If the issue is not resolved, please contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.