HT201413: Resolve issues between iTunes and third-party security software

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firemanpete

Level 1 (0 points)

Q: Ipad IOS update lock screen...

Ipad Ios update brings up a passcode screen when I try to unlock it. Nothing is working ((Itunes pass, tried and failed)) need help please.

iPad 2, iOS 7.1

Posted on Mar 31, 2014 8:45 AM

I have this question too

Q: Ipad IOS update lock screen...

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Helpful answers

by judysings,

judysings Apr 2, 2014 2:23 PM in response to firemanpete
Community Specialists

Apr 2, 2014 2:23 PM in response to firemanpete

Hi firemanpete,

Welcome to the Support Communities!

The article below may be able to help you with this. Click on the link for more information.

iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212

Cheers,

- Judy
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