Time machine and WD My Cloud

That device is unsuitable for use with Time Machine. I know this isn't the answer you want, and I also know that the manufacturer says the device will work.

If you want network backup with Time Machine, use as the destination either an Apple Time Capsule or an external hard drive connected to another Mac or to an 802.11ac AirPort base station. Only the 802.11ac base stations support Time Machine, not any older model.

If you're determined to keep using the NAS for backup, your only recourse for any problems that result is to the manufacturer (which will blame Apple.)

I have just purchased the 4tb my cloud and it works flawlessly with time machine. I'm here looking because I'm not sure if I want to keep it or trade it for a 3 tb Time capsule. Other than it took 17 hours; I have had no problems.

Similar problem on iMac 24" and WD Mycloud 3TB. Extremely slow, mostly less then 1kB/s... Yes it is not an error : 1kB, often around 500 bytes/s. And sometimes it speeds up to several MB/s...

WD My Cloud is really not to recommend for Time Machine backup...

Similar problem on iMac 24" and WD Mycloud 3TB. Extremely slow, mostly less then 1kB/s... Yes it is not an error : 1kB, often around 500 bytes/s. And sometimes it speeds up to several MB/s...

WD My Cloud is really not to recommend for Time Machine backup...

Try turning your TIMEMACHINEBACKUP folder for Public Access to "On". This may work as it did for me.

Thanks,

K

I recently purchased a WD My Cloud and had this same problem. For people with the same problem, here is what I did to get Time Machine to work.

1. In Safari log onto WD MyCloud using the IP address ###.###.#.#/UI/
2. >Settings
3. >In "General" tab, make sure Time Machine is ON
4. >Click "Utilities" tab
5. >Device Maintenance
6. >Device Power: Reboot and select OK

This takes several minutes to execute. Afterward I relog on to the server.

1. in Finder
2. >Go
3. >Connect to Server by typing in afp://###.###.#.##
4. >Select WDMyCloud and sign in with your user account
5. >Connect to Time Machine folder
6. >Run Time Machine from Mac
7. >Click select disk and select your Time Machine Folder

I have the 2TB WD My Book Live on 1000baseT and it works well as TM. I'm more sure how this differs from WD My Cloud.

Time Machine on my WD My Cloud seems to be working OK so far. One question I have is whether or not it backs up the share folders on the My Cloud drive. Anyone?

Great explanation, worked for me, thks!

This helped me out so much. Thank You!!

Also NOTE:

If you have your username password set to off. Time machine will not connect to the server. You must have the password on

@coolnammy 's recommendation is the oldest trick in the IT handbook & it worked for me. Restart and try again...

Thank you so much coolnammy! I have been searching for an answer for countless hours (and nothing works) but finally your answer that was one year ago worked like a magic!

I now realize that I was connected as smb://(IP address) before and time machine cannot find it. Once I connect using afp://(IP address), my cloud shows up! Time machine is backing up now to my cloud as I type. Now, my question is, what is the difference between afp and smb? I am currently connected to the drive (my cloud) in both methods (afp://.... and smb://....). Does it matter? Would it back up files twice?

For about the first year I had the WD MyCloud, re-booting it did help to speed up the TimeMachine backups, but now it no longer helps for some reason. I have tried a hard reboot by unplugging the power and re-plugging it in and a soft reboot as described in this post. It still takes many hours to do a TimeMachine backup of about 200 GB.

Hi coolnammy, I know you wrote this awhile ago and it seems to have helped other people but maybe you can help me as I am stuck on your first line of instruction.

In Safari log onto WD MyCloud using the IP address ###.###.#.#/UI/

Sorry to be daft but computers are not my strong point. How do I logon to MyCloud using that address? I'm so frustrated (with MyCloud, just to be clear)!!! I've never used this forum so I'm not sure how you will even know that I wrote this message to you.... are you emailed a notification? Any help from anyone would be helpful.

Thank you!!

Hi

coolnanny is saying to log into the WD MyCloud on your network. So you will need to know the network number of the WD cloud device.

Your router will have assigned a network number to the WD device. It will be something like 192.168.0.14 but these numbers will depend on your network. You will probably have to hop onto you router using its password to find out which number was allocated to the WD. You don't actually have to do the /UI/ at the end, the device will work it out for you. Another hint is the first three numbers WILL be the same as the first 3 numbers for your connected computer which can be found in system preferences/network on a mac.

If you can't get the client list on your router, reply back and I'll take you through some more steps.

Ian