You forgot to answer to the secret questions on your account
You forgot to answer to the secret questions on your account?
iPhone 4S, iOS 7.1
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103837)