HT201303: Security and your Apple ID

Learn about Security and your Apple ID
Dajani

Q: You forgot to answer to the secret questions on your account

You forgot to answer to the secret questions on your account?

iPhone 4S, iOS 7.1

Posted on Mar 31, 2014 11:24 AM

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Q: You forgot to answer to the secret questions on your account

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  • Helpful answers

  • by Niel,

    Niel Niel Mar 31, 2014 11:28 AM in response to Dajani
    Level 10 (314,451 points)
    Mac OS X
    Mar 31, 2014 11:28 AM in response to Dajani

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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