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Haven't received your e-book settlement? Try this.

For those who have not received the e-mail from E-Book AG Settlement Administrator, that were sent out on March 25-26, here is something to check.


The e-mail I have associated with my iBook (iTunes) account has a "Moderate" spam blocker on it.

My son called and asked if I had received my credit, as he had. He advised he found it in his "Known spam" file. This is even though he doesn't have a spam block activated.


I checked my account and it was not in the spam folder, why it should have been is beyond me. For the heck of it I checked the "Known spam" folder. There it was, received on 26th. Thank goodness I didn't have the account set to automatically delete known spam, or it would have been gone. If I hadn't have checked it would have been purged automatically in 15 days.


There is no logical reason for this e-mail to have been considered as "Known spam", but there it was.


I use earthlink as my provider, my son uses another provider, but in both instances the authorization e-mail was in the "Known spam" folder.


If you haven't received yours yet, go online to your server and check the "Known spam" folder.

Possibly Apple wanted to comply with notifying those affected in the case, but was hoping many wouldn't find the authorization for rebate in time. Something to consider.

iPad 2

Posted on Mar 31, 2014 11:18 AM

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Haven't received your e-book settlement? Try this.

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