HT204088: See your purchase history in the iTunes Store on a Mac or PC

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Ayen2

Q: My nephew use my credit card to buy in app purchase without permission please help me

Please help me,my nephew using my account to buy in app purchase without permission,its around 45usd

Its a lot of money,can anyone help me,

iPad 2, iOS 7.0.6

Posted on Mar 31, 2014 12:51 PM

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Q: My nephew use my credit card to buy in app purchase without permission please help me

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  • by varjak paw,

    varjak paw varjak paw Mar 31, 2014 12:52 PM in response to Ayen2
    Level 10 (169,890 points)
    Mar 31, 2014 12:52 PM in response to Ayen2

    First, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on your iPad. You may also want to turn off the ability to install apps, to prevent purchases in case the child gets hold of your iTunes Store account information, and set the password to be required immediately. For more information, see:

     

    http://support.apple.com/kb/HT4213

     

    As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:

     

    http://www.apple.com/support/itunes/contact.html

     

    They're usually pretty lenient in the case of inadvertent purchases by children. No guarantees, though, just as if your child was in a store and ate a bunch of food (in other words, something that can't just be returned).

     

    Good luck.