Jas878
Level 1 (0 points)

Q: Retrieving forgotten backup password

How can I retrieve a forgotten backup password? I need this to transfer my apps/details from my iPhone 4 to my new iPhone via iTunes. Or is there a way around without my password? 

iPhone 5s

Posted on Mar 31, 2014 3:35 PM

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Jas878

Q: Retrieving forgotten backup password

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  • by jeremy_v,

    jeremy_v jeremy_v Apr 2, 2014 6:16 AM in response to Jas878
    Community Specialists
    Apr 2, 2014 6:16 AM in response to Jas878

    Hi Jas878,

     

    Thanks for visiting Apple Support Communities.

     

    You may find the tips in this article helpful with a forgotten backup password:

     

    iOS: Troubleshooting encrypted backups

    http://support.apple.com/kb/TS5162

    When you restore from a backup in iTunes, you may be asked for a password to unlock the backup. Learn what to do if you can't remember or do not know your backup password.

    Best,

     

    Jeremy