- I would start with
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
- Try on another computer to help determine if computer or iPod problem
sorry lllaass, but big10dada got it in one of the other threads. here is the link: https://discussions.apple.com/thread/5332266
turns out, i had to install that file for the driver and it worked. now i can sync again!