Q: I bought a phone off my friend and im on contract and i put my sim in this iphone5s and my calls and text isnt working? Why?

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Jodiewilliams18

Level 1 (0 points)

Q: I bought a phone off my friend and im on contract and i put my sim in this iphone5s and my calls and text isnt working? Why?

When i put my contract sim in everything works except calls and normal text , my internet and facetime and imessage works can you help me please

iPhone 5s, iOS 7.1

Posted on Mar 31, 2014 4:37 PM

I have this question too

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kb1951

Level 5 (6,119 points)

A:

What did your carrier say when you asked them about this? Calls and texts use cellular networks.

Posted on Mar 31, 2014 4:40 PM

Q: I bought a phone off my friend and im on contract and i put my sim in this iphone5s and my calls and text isnt working? Why?

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by Jodiewilliams18,

Jodiewilliams18 Mar 31, 2014 5:00 PM in response to kb1951
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Mar 31, 2014 5:00 PM in response to kb1951

It was working for my friend but his network was 3 i think i need too unlock my phone?
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by kb1951,Helpful

kb1951 Mar 31, 2014 5:01 PM in response to Jodiewilliams18
Level 5 (6,119 points)

Mar 31, 2014 5:01 PM in response to Jodiewilliams18

If you are trying to use a different carrier, then yes, you need to get it unlocked.
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by Jodiewilliams18,

Jodiewilliams18 Mar 31, 2014 5:03 PM in response to kb1951
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Mar 31, 2014 5:03 PM in response to kb1951

But how come my internet and everything works on my phone without wifi then?
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by kb1951,

kb1951 Mar 31, 2014 5:15 PM in response to Jodiewilliams18
Level 5 (6,119 points)

Mar 31, 2014 5:15 PM in response to Jodiewilliams18

It sounds like you are connecting with wifi for those. Your phone is acting like an iPod right now.
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by Jodiewilliams18,

Jodiewilliams18 Mar 31, 2014 5:17 PM in response to kb1951
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Mar 31, 2014 5:17 PM in response to kb1951

But when im out and there is no wifi is still works :s is that cause of the 3G?
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by kb1951,

kb1951 Mar 31, 2014 5:24 PM in response to Jodiewilliams18
Level 5 (6,119 points)

Mar 31, 2014 5:24 PM in response to Jodiewilliams18

It could be but that is a cellular connection and I would think that that would not work if you can't make calls. But, that is above my technical expertise. Anyhow, good luck with getting the calls sorted out.
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by Jodiewilliams18,

Jodiewilliams18 Mar 31, 2014 5:25 PM in response to kb1951
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Mar 31, 2014 5:25 PM in response to kb1951

Thanks for the help :)
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Accepted Answer · Mar 31, 2014 4:40 PM

kb1951

Level 5 (6,119 points)

Mar 31, 2014 4:40 PM in response to Jodiewilliams18

What did your carrier say when you asked them about this? Calls and texts use cellular networks.

HT201303: Security and your Apple ID

Q: I bought a phone off my friend and im on contract and i put my sim in this iphone5s and my calls and text isnt working? Why?

All replies

Helpful answers

by kb1951,Solvedanswer

by Jodiewilliams18,

by kb1951,Helpful

by Jodiewilliams18,

by kb1951,

by Jodiewilliams18,

by kb1951,

by Jodiewilliams18,

HT201303: Security and your Apple ID

Q: I bought a phone off my friend and im on contract and i put my sim in this iphone5s and my calls and text isnt working? Why?

All replies Helpful answers

by kb1951,Solvedanswer

by Jodiewilliams18,

by kb1951,★Helpful

by Jodiewilliams18,

by kb1951,

by Jodiewilliams18,

by kb1951,

by Jodiewilliams18,

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by kb1951,Helpful