Why doesn't my IPhone 5c won't connect to I-Tunes

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rosecerda Author

Level 1

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Why doesn't my IPhone 5c won't connect to I-Tunes

Why doesn't my I-Phone 5c connect to I-Tunes?

iPhone 5c, iOS 7.1

Posted on Mar 31, 2014 8:09 PM

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Answer 1

Ocean20

Level 6

13,733 points

Mar 31, 2014 8:10 PM in response to rosecerda

DEVICE NOT RECOGNISED IN ITUNES

If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

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Answer 2

rosecerda Author

Level 1

0 points

Apr 1, 2014 4:46 AM in response to Ocean20

Thank you for your help, Ocean20. I did everything on the website you suggested, including uninstalling and installing my I-Tunes, and it still wasn't working. So what I decided to do was turn my phone completely off and restarting it and to my surprise, it finally worked. Thank you again for your help.

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