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📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
iPad is disabled and telling me to connect to iTunes.
When I plug the iPad into my computer and select iTunes it gives me a message that reads "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
I can't enter my passcode because my iPad is disabled, and it isn't a timed disabled either.
iPad 2
I
IT's my wife's iPad that is disabled. I can't find on mine steps 1 and 2 far less 3 and 4! Where are they?
I
IT's my wife's iPad that is disabled. I can't find on mine steps 1 and 2 far less 3 and 4! Where are they?
The answer from Apple does not address the question. I too get the exact same message EVERY morning about my iPad Pro - I do not get the message about my iPhone or my iPad mini. I don't know what setting to change so that I am not annoyed every morning.
The message again is:
iTunes could not connect to the iPad “Mack iPad Pro” because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes.
They (instructions for putting the iPad into recovery mode) are on the link at the bottom of that reply : If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
You'll have to force your iPad into recovery mode. Follow the steps carefully, particularly steps 3 and 4. After you've back in, you can restore from backup. If you don't have a backup, you will lose data.
iPad is disabled and won't connect to iTunes
