1 Reply Latest reply: Apr 3, 2014 8:07 AM by allen a
Crazyrocksox Level 1 Level 1 (0 points)

I pre-ordered the 5SOS EP and I know that it came out today but it hasn't downloaded on any of my apple products yet. Will it download later in the day? Or do I need to do something?

P.S. When I look it up in the iTunes Store it says purchased, but when I go to my purchased it's not listed


iPhone 5s, iOS 7.1
  • allen a Community Specialists Community Specialists (4,745 points)

    Hello Crazyrocksox,

     

     

     

    We've an article that provides the following details on downloading your pre-orders when they become available.

    Download a pre-ordered item

    When a pre-ordered item becomes available, you will receive an email letting you know that you can download your pre-order.

    If you enabled the option to automatically download prepurchased content in iTunes, then your pre-ordered content may already be in your library. If not, click the download link provided in your email notification, and your pre-ordered content will begin to download. You can also use the Check for Available Downloads feature in iTunes on your computer (choose Store > Check for Available Downloads) to begin downloading your pre-order.

    iTunes Store: About pre-orders

    http://support.apple.com/kb/HT5714

     

     

     

    Cheers,

    Allen