1 Reply Latest reply: Apr 1, 2014 4:00 AM by diesel vdub
Brentonfromsa Level 1 Level 1 (0 points)

Hi, I have updated my Iphone4 with IOS7 update and ever since this has happened, I am not receiving messages from a certain few people.  Some messages are coming through from other people but not from some....  Very frustrating.  Can anyone tell me if I need to press any certain buttons in the settings ?


iPhone 4S, iOS 7
  • diesel vdub Level 7 Level 7 (21,975 points)

    Settings > General > Reset > Reset Network Settings.

     

    Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

     

    If the issue is with SMS (green bubble), contact the carrier as SMS is a carrier feature.