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i did not found 'send reaet security info e-mail' i forget :(

i did not found 'send reaet security info e-mail' i forget 😟


<Email Edited by Host>

iPod touch, iOS 7.1

Posted on Apr 1, 2014 4:25 AM

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Question marked as Best reply

Posted on Apr 1, 2014 5:01 AM

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).


The reset link will only show on your account if you have a rescue email address (which is not the same thing as an alternate email address) on it.


If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

1 reply
Question marked as Best reply

Apr 1, 2014 5:01 AM in response to Fiy9al

We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email address from your post (it's not a good idea to post personal info on any public forum).


The reset link will only show on your account if you have a rescue email address (which is not the same thing as an alternate email address) on it.


If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

i did not found 'send reaet security info e-mail' i forget :(

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