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When I go onto my All Contacts screen and touch on a name to make a call the name is just highlighted grey and nothing happens, what can I do? ( iPhone 5s)

When I go onto my contacts screen and touch on a name to get up the number to make a call the name just highlights in grey and nothing happens or the screen just locks up. Only started happening today. Have tried switching on and off but it still happens. Any help or advice much appreciated.

iPhone 5s, iOS 7.1

Posted on Apr 1, 2014 5:06 AM

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Posted on Apr 1, 2014 6:55 AM

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).


Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

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Question marked as Best reply

Apr 1, 2014 6:55 AM in response to Philj1

Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).


Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)

When I go onto my All Contacts screen and touch on a name to make a call the name is just highlighted grey and nothing happens, what can I do? ( iPhone 5s)

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