iTunes install problems?

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Level 1

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iTunes install problems?

Hi i am trying to install iTunes in a windows 7 laptop and followed the instructions on the apple page and it comes up with this error message

An error occurred during the installation of assembly Microsoft VC80.CRT.type=win32,version =8.0.50727.6195, publicKeytoken =1fc8b3b9a1e18e=3b processor architecture =x86 please refer to help and support for more information HRESULT:0x800736FD

I have downloaded it on my windows ok, but I am trying to put it on a relations laptop for them as the need to recover there iPad

Hope someone can help many thanks

Windows 7

Posted on Apr 1, 2014 5:37 AM

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Answer 1

b noir

Level 9

72,336 points

Apr 1, 2014 10:10 AM in response to Clairlouisec

HRESULT: 0x800736FD

These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.

Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?

If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?)

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Answer 2

Clairlouisec Author

Level 1

0 points

Apr 3, 2014 5:36 AM in response to b noir

Hi my laptop won't let me install updates I have tried downloading and checking with Microsoft fix it and a patch thing but it still won't let me

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