HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Mohammed 1990
Level 1 (0 points)

Q: I forgot the secret question and answer please send E-mail to wwwwwww22@hotmail.com

I forgot the secret question and answer please send E-mail to wwwwwww22@hotmail.com

Posted on Apr 1, 2014 5:39 AM

by ssschmidt,Solvedanswer
ssschmidt ssschmidt
Level 5 (4,820 points)
A:

http://support.apple.com/kb/HT5312

 

 

If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)

 

 

If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.

 

 

HTH

Posted on Apr 1, 2014 5:40 AM

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Mohammed 1990

Q: I forgot the secret question and answer please send E-mail to wwwwwww22@hotmail.com

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  • by ssschmidt,Solvedanswer

    ssschmidt ssschmidt Apr 1, 2014 5:40 AM in response to Mohammed 1990
    Level 5 (4,820 points)
    Apr 1, 2014 5:40 AM in response to Mohammed 1990

    http://support.apple.com/kb/HT5312

     

     

    If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)

     

     

    If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466, and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.

     

     

    HTH