iPhone Apple logo to black screen

but my phone just stuck on the black screen after seen the apple logo.

I almost had the same prob, my iphone 6 had frozen and i had spent two days wondering what to do! An idea came to my mind that i should search for help on apple website! When i read this i did as recommended by stevejobsfan0123,in response to alcia160 and it immediately worked. I am so grateful to this assistance!

Yes, probably this should be the solution, coz did tried all possible options on in internet. And recently I changed its battery, I guess there might be some loose connection or battery might have gone dead again :-( iPhone Model - iPhone5 iOS version - 10.0.2

jacob_needs_help wrote:

Last night my phone randomly became unresponsive to clicking the home or power buttons and was stuck at a black screen. I had another phone call me and my phone actually rang and vibrated, but the screen was still black. Then I looked up what the problem was and saw that I needed to reset my phone by holding the power and home buttons for a while. After doing this I saw the apple logo appear and thought it was fixed, but it is not.

Now the phone will just stay at the apple logo screen for a while, then the apple logo will disappear (but the screen is still slightly backlit), then it will go back to the apple logo a short time later. I let my phone do this until it finally ran out of power but when I plugged it in and charged it, it just kept on doing the same thing. I also tried putting my phone into DFU mode: by holding the power and home buttons for a while until the screen went black then releasing the power button but continuing to hold the home button. However after doing this and plugging my phone into my computer it did not recognize it and my phone just went back into the same old cycle. I just want a working phone back so someone please help me! I don't care if I have to restore it.

The same with you, that i have tried several softwasre to do that, My phone won't even turn on. It stays off. I've held down the power button without it plugged into the charger. When I tried the method of holding the home button then the power button down for 25 seconds, it didn't work. I've looked at other answers and it talks about the IPhone turning on or being turned on, but my IPhone 5 will not turn on. It stays a blank and black screen without the charger plugged into it. And when the charger is plugged into it I get the annoying Apple Logo loop. SOMEONE PLEASE GIVE ME SUGGESTIONS OR HELP WITH THIS ANNOYING PROBLEM!!!!!!

Shirleyden wrote:

I almost had the same prob, my iphone 6 had frozen and i had spent two days wondering what to do! An idea came to my mind that i should search for help on apple website! When i read this i did as recommended by stevejobsfan0123,in response to alcia160 and it immediately worked. I am so grateful to this assistance!

So I also have the problem with my daughter's iPhone 6S being it won't turn on beyond the Apple logo. I plugged it into iTunes and followed the steps and iTunes recognised it. All was good until I got a pop up message saying iPhone cannot be restored. Unknown error occurred (4013). Now what?

I had this same problem, and couldn't figure it out. At some point my phone went from doing this cycle to just not turning on in general. We went to get it checked out, and they couldn't fix it and suggested we replace it. They thought it was because of third party chargers, and that they don't stop charging when it's fully charged, thus charging some other stuff in the software making it break. From now on I only us Apple chargers. Hope this helps.

I agree about sticking with Apple or Apple-approved USB power sources. However, they are not chargers; they are power sources. The actual charger is in the phone as a microcircuit. And it always stops charging when the phone battery is full. Low quality power sources can damage the phone (and you), but it isn't because they don't stop charging. They can exhibit poor voltage regulation, or allow AC to reach the phone, however.

Follow the instructions here: If your iPhone, iPad, or iPod touch won't turn on - Apple Support

Try If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support.

tt2

Start here: If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

Hey jacob_needs_help,

Thanks for the question. I can understand how frustrating this situation may be. To completely isolate this to a hardware issue, it would be best to follow each step in this resource:

iOS: Not responding or does not turn on

http://support.apple.com/kb/TS3281

Resolution

1. If a single application is not responding or stops responding when it opens, you can force it to close.

2. If the device is unresponsive or if certain controls aren't working as expected, restart your device.

3. If the device remains unresponsive or does not turn on (or power on), reset your device.

4. If there is no video or if the screen remains black, verify that the device has enough charge to turn on:

1. If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.

2. Let it charge for at least twenty minutes, then see if it starts normally.

3. If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.

4. If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.

5. If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:

1. Connect the device to your computer and open iTunes.

2. If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.

3. If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.

6. If the above steps do not resolve the issue, contact Apple.

Thanks,

Matt M.

Hi matt00

I'm having the same issue now with my iPhone 5c at this very moment. I waited for the battery to completely drain, connected the iPhone to the computer and the apple logo is on and just waiting and hoping it works. The provider won't exchange it because its out of warranty and I don't have AppleCare coverage

I will be seeing someone at apple Saturday to address that its Apple hardware defect and nobody wants to help.😠

Dan😠

If that doesn't work, try putting your device in recovery mode this way:

Plug the device into the computer and hold down both the sleep/wake and home button together until the iTunes logo appears on the phone.

Sometimes when your device is in a reboot loop this is the best way to put it into recovery mode.

Normal Recovery Mode Steps:

1: Disconnect all cables from your device.

2: Hold down the Sleep/Wake button, then "slide to power off" to turn off your device.

2(alt): If the device is unresponsive you may need to power down the device by holding both the Sleep/Wake and Home button together and then release them immediately when the screen goes black.

3: Ensure that the device is fully powered down

4: Press and hold the Home button and plug the device into your computer. If your device doesn't turn on automatically, turn it on. Don't release the Home button.

5: Continue holding the Home button until you see the Connect to iTunes screen.

6: If iTunes doesn't open automatically, open it. iTunes will alert you that it has detected a device in recovery mode.

7: Click the "Restore" Button. Then click "Restore & Update"

hello MiniTsunami Thank You

I did the recovery mode I did a full restore like when it was new this afternoon and it works great 🙂🙂🙂

I had the same identical problem of Laplayajaco1 and it has been sorted out thanks to your advice MiniTsunami....cheers bro!!