HT201303: Security and your Apple ID

Learn about Security and your Apple ID
Thr33b
Level 1 (0 points)

Q: OK SO I BOUGHT MY 7YEAR OLD DAUGHTERS AN IPOD TOUCH FOR THEIR BIRTHDAY AND THE SECOND THEY START PLAYING WITH THEM ONE SET A PASSWORD TO ENTER THE IPOD AND FORGOT THE PASSWORD. IT SAYS THAT THE IPOD IS ENABLED... HOW DO I FIX THIS PROBLEM? HELP

I BOUGHT MY 7 YEAR OLD DAUGHTERS A IPOD TOUCH FOR THEIR BIRTHDAY, THE SECOND THEY BEGAN TO PLAY WITH THEM THEY BOTH SET PASSWORDS TO ENTER THE IPOD HOME PAGE, WELL ONE OF MY GIRLS FORGOT THEIR PASSWORD AND NOW IT SHOWS THAT THE IPOD IS ENABLED... HOW SHOULD I GO ABOUT THIS?

iPod touch, iOS 7.1

Posted on Apr 1, 2014 6:50 AM

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Thr33b

Q: OK SO I BOUGHT MY 7YEAR OLD DAUGHTERS AN IPOD TOUCH FOR THEIR BIRTHDAY AND THE SECOND THEY START PLAYING WITH THEM ONE SET A PASSW ... more

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  • by varjak paw,

    varjak paw varjak paw Apr 1, 2014 6:55 AM in response to Thr33b
    Level 10 (169,890 points)
    Apr 1, 2014 6:55 AM in response to Thr33b

    You will need to restore the device from the computer to which the device is synced. For information and instructions, see:

     

    http://support.apple.com/kb/ht1212

     

    If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:

     

    http://support.apple.com/kb/ht1808

     

    Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting.  Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout, which we hope you won’t need to do here .

     

    Also, please note that you posted in the iPhone forum.

     

    Regards.