HT201951: OS X Mail: Using Microsoft Exchange (EWS) accounts
Learn about OS X Mail: Using Microsoft Exchange (EWS) accounts
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Helpful answers
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Apr 1, 2014 8:08 AM in response to jhawk1988by Csound1,Get the settings required from your IT dept, Macs and IOS devices use different connection methods, they may not use the same settings.
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Apr 1, 2014 8:21 AM in response to Csound1by jhawk1988,The MacBook Air isn't asking for any additional information.
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Apr 1, 2014 8:39 AM in response to jhawk1988by Csound1,I never said it was, I asked if you have the correct settings for Exchange access over EWS (for your Mac) as opposed to the settings for Exchange access over EAS (iPhones etc)
But you never answered that.
Good luck with your problem, I would ask IT first.