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My device doesn't show on iTunes..

I can't sync my iphone 4 to my itunes because my device doesnt show up on the side bar. Ive tried 3 different USB cables so i know its not the cable which is faulty. I also tried turning on and off both my laptop and phone, with no success.


When i plug in my phone to the computer, it asks me if i trust the the deivce, and i click yes. As per usual, it gives me the option to import pictures from my phone to my computer, but no connection to iTunes.


Any ideas?

iPhone 4, iOS 7.1

Posted on Apr 1, 2014 9:03 AM

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Posted on Apr 1, 2014 10:09 AM

Are you using a PC? if so, go into the control panel, add/remove programs. Uninstall iTUnes, Apple mobile device service, apple application support. Then go out to apple.com and redownload and reinstall iTunes and try again

3 replies

My device doesn't show on iTunes..

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