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I rented a movie and I closed my computer before it was done downloading.

The movie isnt in my itunes library anywhere, and itunes still charged me for the movie. How do I find it or get my money back?

MacBook Pro

Posted on Apr 1, 2014 10:03 AM

Reply
1 reply

Apr 3, 2014 7:51 AM in response to Shanny91

Hi Shanny91,


Welcome to the Support Communities!


The first thing I would suggest is to try to resume the download. If that doesn't work, the iTunes Store Support team can help you with this purchase:


http://support.apple.com/kb/ht1725


How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933?viewlocale=en_US


Cheers,



- Judy

I rented a movie and I closed my computer before it was done downloading.

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