My phone is locked and will not let me swipe

All of a sudden my phone is speaking to me and I can not unlock my phone. It won't let me swipe unless I double tap. Then nothing happens

I need help

iPhone 4, iOS 7.1

Posted on Apr 1, 2014 12:27 PM

Reply
1 reply

Apr 3, 2014 8:49 AM in response to Lori Niemann

Hello Lori


It sounds like you have Voiceover turned on; try triple clicking the Home button to turn it off. You may need to restore your iPhone if you are unable to disable it or able to navigate to Settings > General > Accessibility. Check out the first article below to know more info about the Accessibility options for iOS.


iOS: Configuring accessibility features

http://support.apple.com/kb/HT5018


Use iTunes to restore your iOS device to factory settings

http://support.apple.com/kb/ht1414


Regards,

-Norm G.

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My phone is locked and will not let me swipe

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