Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes lost all playlists, and won't let me rebuild!

So, I just upgraded to 10.7.5, and all my playlists are gone in iTunes. Even more frustrating is that it will not allow me to create or recreate any playlists! When I click "New", then "New Playlist", nothing happens. Anyone have any ideas?

Mac mini, Mac OS X (10.7.5)

Posted on Apr 1, 2014 12:38 PM

Reply
1 reply

Apr 1, 2014 4:46 PM in response to ZCF-ZKids

Launch the Console application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Console in the icon grid.


Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

View Show Log List

from the menu bar.


Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

iTunes lost all playlists, and won't let me rebuild!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.