I have an iPhone 5s. On my computer it states in the iPhone summary that my usage is over-capacity, but on my iPhone it says that I have over 3GB of free space. I am unable to download music from my computer to my phone but can download them straight from the iTunes app. HELP PLEASE.
iPhone 5s, iOS 7.1
Restore the device.
I'm getting the same message. I have over 7GB available on the iphone, yet the message says I need 5.14GB free to sync. I've unchecked the auto sync features, and unchecked the sync music box to try to remove the music library and then reload it. When I tried to sync, none of the music was removed. Restoring the device didn't help either, as I backed it up before starting the sync.
(As an aside, I have an easier time syncing my older ipod than the iphone. I can even get all of my music on the ipod, whereas the phone doesn't recognize any music files I've purchased or dowloaded outside Amazon, iTunes or a ripped CD. I just don't want to have to carry two devices when I'm exercising.)
I then removed the cord and reattached, and the same thing happened. Using version 7.1 on the iphone 5 and 10.6.8 on my MacBook Pro. Any suggestions are greatly appreciated.
Thanks.
Update to a current version of OSX on the computer. 😉
Seriously though, a restore of the device is the most likely resolution.
iPhone 5 Usage Problem
