dears,
please i need your help my device still under warranty and the service center want to charge me
almost 2 weeks now mobile with them without any salutation
regards,
iPhone 5, iOS 7.1
Sorry ro_oma,
We can't help you with Service Center issues here. We are just users like you. Also not sure what this means:
almost 2 weeks now mobile with them without any salutation
If you can clarify, and if we can help, we will.
Cheers,
GB
Why did they refuse to honor your warranty?
They usually state a reason for not honoring a warranty.
Allan
And that has what to do with the OP's issue about problems with a service center and a warranty?
ok dears any one can give me direct e mail address of apple to make an complain please
you can help me please if you have direct mail i can send them strong mail complaing regarding my case
Apple does not provide technical support nor customer service via email. If you'll tell us what country you're in, we may be able to direct you to a phone number you can call. Or you can just look at this list:
http://support.apple.com/kb/HE57
Note, though, that the warranty on the iPhone is valid only in the country in which Apple originally sold the phone. If you purchased your iPhone in another country than the one you are in now, or you purchased through an unauthorized reseller, then you would not get warranty service in your country. Perhaps that is why the service center would not honor the warranty.
Regards.
😀
GB
aim from Dubai UAE
my mobile is under warranty till 9th of April
my story is mobile suddenly stop working i sent it to service center to fix after a day they call me saying that sorry we can fix it because its liquid damage water inside and the red point is highlighted which is not the truth really its not happened.
aim fighting with them now since 2 weeks they told me sorry we cant fix we can only change it but you have to pay 1200 derhams which is 330 USD
what i can do now i don't know
If you are not going to answer my question, I amout of here. Bye.
aim from Dubai UAE
my mobile is under warranty till 9th of April
my story is mobile suddenly stop working i sent it to service center to fix after a day they call me saying that sorry we can fix it because its liquid damage water inside and the red point is highlighted which is not the truth really its not happened.
aim fighting with them now since 2 weeks they told me sorry we cant fix we can only change it but you have to pay 1200 derhams which is 330 USD
what i can do now i don't know
If your iPhone has liquid damage, the warranty is void as soon as it was damaged.
You can fight it all you want but you are going to lose in the end.
Writing to Apple will do you no good what so ever.
Allan
but this is the truth really its not been toched by any water or any liquid thing
you mean that nothing can be done
There are liquid sensors inside the iPhone. The Apple Service Center saw that they indicate that there was water in the iPhone or they would not have told you that you had to pay.
Yes. I mean there is nothing that can be done.
Allan
Hi ro_oma
This is a place that you can have solutions for problems you have with your iphone but you already went to a warranty center ,
Anyways
I think that you should pay them money and have your phone fixed and ready to use and if you have any problems hardware , software , any kind then first thing you should do is say it here
Thanx
Why ?
