marshel mathers
Level 1 (0 points)

Q: I have forget my appleid security question

I have forget my appleid security question

iPhone 4S, iOS 7.1

Posted on Apr 1, 2014 5:03 PM

by fjwhiston,Solvedanswer
fjwhiston fjwhiston
Level 3 (540 points)
Mac OS X
A:

This is an answer I saw earlier.

 

From http://support.apple.com/kb/HT5665 :

If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.

If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.

If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.

 

If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

 

Contacting Apple about account security : http://support.apple.com/kb/HT5699

 

When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

Posted on Apr 1, 2014 5:09 PM

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marshel mathers

Q: I have forget my appleid security question

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  • Helpful answers

  • by fjwhiston,Solvedanswer

    fjwhiston fjwhiston Apr 1, 2014 5:09 PM in response to marshel mathers
    Level 3 (540 points)
    Mac OS X
    Apr 1, 2014 5:09 PM in response to marshel mathers

    This is an answer I saw earlier.

     

    From http://support.apple.com/kb/HT5665 :

    If you have three security questions and a rescue email address, sign in to My Apple ID and select the “Password and Security” tab to send an email to your rescue email address to reset your security questions and answers.

    If you have one security question and you know your Apple ID password, sign in to My Apple ID and select the “Password and Security” tab to reset your security question.

    If you have one security question, but don't remember your Apple ID password, contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.

     

    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • by pirijaa,

    pirijaa pirijaa Mar 30, 2016 12:58 PM in response to fjwhiston
    Level 1 (4 points)
    Mar 30, 2016 12:58 PM in response to fjwhiston

    How contact apple if i am from bosnia and Herzegovina