HT203174: iTunes: Possible iTunes Store errors
Learn about iTunes: Possible iTunes Store errors
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Helpful answers
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Apr 4, 2014 2:54 PM in response to amcfeeleyby norm123,Hello amcfeeley
You should have received an email that your pre-order is ready for download. IF you are unable to get it, then report the issue to the iTunes Store.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G.
