HT204088: See your purchase history in the iTunes Store on a Mac or PC

Learn about See your purchase history in the iTunes Store on a Mac or PC

Jenniferpet1

Level 1 (0 points)

Q: Password has been disabled without explanation??

Lately I cannot get any apps due to a message that ' your password has been disabled'. It doesn't give any reason why.. Any ideas?

Posted on Apr 1, 2014 6:07 PM

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Q: Password has been disabled without explanation??

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by King_Penguin,

King_Penguin Apr 2, 2014 12:13 AM in response to Jenniferpet1
Level 10 (135,502 points)

iTunes

Apr 2, 2014 12:13 AM in response to Jenniferpet1

You might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
You might then need to log out of your account on your device by tapping on your id in Settings > iTunes & App Store (Settings > Store on iOS 5 and below) and then log back in so as to 'refresh' the account on it.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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