When computer heats I get blue screen

Hello,


Lately my Macbook Pro has been heating, specially with Firefox when I'm working on a website that uses flash or sometimes if I have too many open tabs.


And sometimes when it's too hot I get a blue screen (not what we usually call a blue screen with a crash report, but the screen goes blue like the blue on those 5 seconds before you shutdown the Mac)


It's kinda like this blue wallpaper: User uploaded file


So that blue screen will stay forever unless I press fn+cmd+esc which opens Front Row. Then I press ESC and it takes me back to the desktop or the last windows I had open. But it only stays there for 5 seconds. After that it shows the blue screen again... so the only solution is to turn off the computer.


Then when I turn it on again after letting the computer cool down everything is okay.


But today something different happen. After I let it cool down and turn it on, I open Firefox and it restore the tabs I had open (around 5 tabs) and it went to the blue screen again.


This would usually happen to me when I was editing a video on FCPX for a long time and the computer would get too hot. I kinda understand that but not with Firefox! By the way, when I watch a video on Youtube, Firefox uses 800MB Memory and around 50% CPU. If I'm working on a flash website it uses 1GB Memory and sometimes the CPU goes to 97%.


What should I do?


Here are the specs of my Macbook Pro:


Mac OS X 10.6.8

8GB Ram

i7 2Ghz

AMD Radeon HD 6490M + Intel HD Graphics 3000


Thank you

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 1, 2014 5:29 PM

Reply
4 replies

Apr 2, 2014 5:34 AM in response to calibat

If the issue is truly linked to the temperature of your system, then there's not much point in troubleshooting the software you're running. I mean, granted you shouldn't be flogging your processors if you don't have to, but you will have to. Often.


It's kinda normal for FireFox to hammer your RAM, ditto for Flash and your CPU. This'll only get worse over time as more updates are released to "take advantage" of the "latest and greatest" hardware out there. However, your computer should be able to take it, so long as it's got not being suffocated - make sure it's got a decent amount of airflow, for one thing.


SMC/PRAM resets are worth a shot. Don't expect anything out of them, but you never know:


http://support.apple.com/kb/ht3964

http://support.apple.com/kb/ph6478


You may be able to control the issue to some extent by taking manual control over your cooling system. By default Apple likes to run the fans slowly, allowing the system to heat somewhat but reducing noise (form over function and all that); although they crank the RPM up when things start getting toasty, in your case it seems that's too late.


SMCFanControl allows you to enforce minimum rotation speeds, and also lets you track the temperature of a few parts separately (eg CPU/GPU/HDD):


http://www.eidac.de/


It's always fun to max 'em out for the first time on a system that's served a year or two. Don't mind the cloud coming out of your computer - that's the built up dust being shifted out, not smoke. 😉 Obviously, running your fans at full speed for extended periods is a bad idea (you'll wreck the bearings and the fan's'll be loud no matter how slow/fast they're going), but experiment with different levels and see if knocking, say, 10 degrees Celsius off your average temperatures helps.


I'm mostly inclined to blame your graphics card(s). I've noticed a lot of reports where systems with two cards will have problems when the system tries to switch between them - in some cases Apple's been able to patch these issues away, but I suspect in a good percentage of others the only solution would be new hardware.


On the other hand, you're not getting graphical issues - your "blue screen" sounds like Finder itself is crashing or something. Dunno. But since this is your model, have a read, see if it sounds relevant:


http://www.mactrast.com/2013/10/owners-early-2011-macbook-pro/


You could try preventing graphics switching maybe:


http://support.apple.com/kb/ht4110


And of course, Safe Boot is also worth testing out:


http://support.apple.com/kb/HT1564

Apr 2, 2014 4:08 PM in response to jeffreyfromtas

Hi Jeffrey,


Thank you for your detailed awnser!


It seems I have a lot to try to try to solve this problem (it's not that it happens all the time but still I want the computer to work properly)


Right now I'm making a video project and I'm kinda afraid to loose some of my work since I don't have a decent backup.


So when I finish it the first thing I'll do is to update to Mavericks. You think that would improve the performance?


And then I'll try to do some of these things you've suggested.


thanks!

Apr 2, 2014 7:11 PM in response to FALcatkin

Indeed. Anything's possible, but it's rather more likely to make things worse - in a "computer won't start up anymore" kind of way. Mavericks taxes your hardware more so than Snow Leopard.


For everyone who isn't in a position where they can afford to wipe their drive "just for a laugh", I recommend a full system backup - whether you think your computer may be in strife or otherwise. You're far from that position, so pin such a backup at the top of your troubleshooting "to-do" list.


Time Machine is trivial to setup with most any decent USB hard drive, and even if you've got a lot of files to copy the first backup can be performed overnight. Yeah, drives aren't free, but ask yourself how much time and money you'd be willing to invest to salvage your data if your system died tomorrow...

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When computer heats I get blue screen

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