I tried making a purchase in sims freeplay before it went through the game shut down. I was still charged and I never received anything. I report this as a proble through the receipt and I am given no option to get a refund. I am tired of feeling ripped off.
iPad
If the 'report a problem' link in the email isn't working then try this page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
I need a Refund
