Plantronics unable to pair with iPhone 5

most if not all headsets needs to be put in pairing / discovery mode before they can pair with a new device you should read the plantronic manual about how you go about doing so

Hi there - I am having the same issue - plantronics backbeat go 2 bluetooth earbuds. I have read the plantronics product manual and am following those instructions. Basically I'm told start with headphones powered off, turn bluetooth on on my iphone, power on the headphones and the device should appear in my bluetooth menu on my phone. I've tried several times and the phone does not ever find the headphones. The bluetooth function on my phone is spinning and seeking continuously but never finds the device. Other ideas?

Hi,

Had the same issue, was able to connect eventually. You need to reset your plantronics backbeat go 2. Press the square button for about 6 seconds until the light alternates the red and blue. Press the plus and minus button together to reset and turn-off the device. Once you turn on again, it will look for pairing alternating red and blue and it appeared on my Iphone 5s.

Hope it works on you.

Awesome, I had the same problem as La_Fabulosa and what you suggested solved my problem.

Had the same problem. Your solution worked for me. Thanks!

Thank you it resolved my issues!

HI Togmayn

Thanks for the great advice you are a lifesaver mate

This thank you comes all the way from Australia

Cheers mate keep up the good work

Cj

Fabulous - I've spent ages trying to fix this and your solution worked - thank you!!