HT202716: Update the software on your Apple TV
Learn about Update the software on your Apple TV
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Helpful answers
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Apr 2, 2014 4:48 AM in response to rods_cafeby Airsculpture,I had similar issues. Try using the remote app for ipod/iphone and/or unplug and plug in power cable then go to settings and pair the remote again. That worked for me.