graphic_designer1995
Level 1 (0 points)

Q: Updating Safari 7.0.3

I just updated safari to Safari 7.0.3 and safari isn't letting me open any wepages, including gmail.com, and is telling me that safari can't open the page because safari can't establish a secure connection to the server 'mail.google.com'. Has this happened to anyone else? Is there anything I can do about this? This isn't a problem with my internet connection, because google chrome and firefox work just fine.

MacBook Pro with Retina display, OS X Mavericks (10.9), Mavericks *****!

Posted on Apr 2, 2014 4:49 AM

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graphic_designer1995

Q: Updating Safari 7.0.3

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  • by dominic23,

    dominic23 dominic23 Apr 2, 2014 5:29 AM in response to graphic_designer1995
    Level 8 (42,122 points)
    Mac OS X
    Apr 2, 2014 5:29 AM in response to graphic_designer1995

    Try the suggestion in this article.

     

    http://support.apple.com/kb/TA20405

     

     

    http://support.apple.com/kb/TS1544

  • by Linc Davis,

    Linc Davis Linc Davis Apr 2, 2014 1:21 PM in response to graphic_designer1995
    Level 10 (208,044 points)
    Applications
    Apr 2, 2014 1:21 PM in response to graphic_designer1995

    This could be a complicated problem to solve, as there are several possible causes for it.

     

    Back up all data, then take each of the following steps that you haven't already taken. Stop when the problem is resolved.

     

    Step 1

     

    From the menu bar, select
      
     ▹ System Preferences... ▹ Date & Time

    Select the Time Zone tab in the preference pane that opens and check that the time zone matches your location. Then select the Date & Time tab. Check that the data and time shown (including the year) are correct, and correct them if not.
      
    Check the box marked
       
    Set date and time automatically
        
    if it's not already checked, and select one of the Apple time servers from the menu next to it.
      
    Step 2

     

     

    Triple-click anywhere in the line below on this page to select it: 
    /System/Library/Keychains/SystemCACertificates.keychain

    Right-click or control-click the highlighted line and select
       
    Services ▹ Show Info
      
    from the contextual menu.* An Info dialog should open. The dialog should show "You can only read" in the Sharing & Permissions section.
      
    Repeat with this line:
    /System/Library/Keychains/SystemRootCertificates.keychain
      
    If instead of the Info dialog, you get a message that either file can't be found, reinstall OS X.
       
    *If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.

     

    Step 3

     

    Launch the Keychain Access application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Keychain Access in the icon grid.

     

    In the upper left corner of the window, you should see a list headed Keychains. If not, click the button in the lower left corner that looks like a triangle inside a square.

      
    In the Keychains list, there should be items named System and System Roots. If not, select
     
    File ▹ Add Keychain
      
    from the menu bar and add the following items:
    /Library/Keychains/System.keychain
    /System/Library/Keychains/SystemRootCertificates.keychain
      
    From the Category list in the lower left corner of the window, select Certificates. Look carefully at the list of certificates in the right side of the window. If any of them has a a blue-and-white plus sign or a red "X" in the icon, double-click it. An inspection window will open. Click the disclosure triangle labeled Trust to disclose the trust settings for the certificate. From the menu at the top, select
      
    When using this certificate: Use System Defaults
      
    Close the inspection window. You'll be prompted for your administrator password to update the settings. Revert all the certificates with non-default trust settings. Never again change any of those settings.
          

    Step 4

     

    Select My Certificates from the Category list. From the list of certificates shown, delete any that are marked with a red X as expired or invalid.

       
    Export all remaining certificates, delete them from the keychain, and reimport. For instructions, select
      
    Help ▹ Keychain Access Help
      
    from the menu bar and search for the term "export" in the help window. Export each certificate as an individual file; don't combine them into one big file.
      
    Step 5
      

    From the menu bar, select

     

    Keychain Access ▹ Preferences ▹ Certificates

     

    There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to  CRL.

      
    Step 6
      

    Triple-click anywhere in the line of text below on this page to select it:

     

    /var/db/crls

    Copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select

    Go ▹ Go to Folder...

     

    from the menu bar and paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.

     

    A folder named "crls" should open. Move all the files in that folder to the Trash. You’ll be prompted for your administrator login password.

     

    Step 7

     

    Reboot, empty the Trash, and test.