0 Replies Latest reply: Apr 2, 2014 7:22 AM by sutton20
sutton20 Level 1 Level 1 (0 points)

I am running an Epson Stylus SX438W all-in-one. Not a very common model.


I discover today that when scanning, it is completing the preview scan, but when attempting the actualscan, the message"

Done Scanning Selected Areas" displays. Any ideas. There has been a recent update of software through Apple update(v2.17)

I wonder if there is a glitch in this?


Notwithstanding the above, If I scan through the Image Capture App, then it works fine. But this method is not so fast as

doing a scan direct.

iMac (21.5-inch Mid 2011), OS X Mavericks (10.9)