HT201471: Identify your iPad model
Learn about Identify your iPad model
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Helpful answers
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Apr 4, 2014 11:13 AM in response to Convict1000390920by matt00,Hey Convict1000390920,
Thanks for the question. That definitely sounds frustrating! To troubleshoot this issue, let’s restart/reset your device:
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/HT1430
If your issue persists, let’s backup and restore your device:
Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
http://support.apple.com/kb/HT5262
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks,
Matt M.