I can't get itunes to download. I've tried different browsers to no avail. I was finally able to find a link that worked but it won't finish installation. I get a msg. saying "There is a problem with this windows installer pkg. Contact support/vendor.

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NatRgrL Author

Level 1

3 points

I can't get itunes to download. I've tried different browsers to no avail. I was finally able to find a link that worked but it won't finish installation. I get a msg. saying "There is a problem with this windows installer pkg. Contact support/vendor.

I

Posted on Apr 2, 2014 7:48 AM

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Answer 1

sheila_m.

Community Specialist

Apr 4, 2014 10:54 AM in response to NatRgrL

Hello NatRgrL,

Thank you for the details of the issue you are experiencing when installing iTunes. I recommend following the steps in the article below when getting an error message trying to install iTunes:

Issues installing iTunes or QuickTime for Windows

http://support.apple.com/kb/HT1926

Additional information:

iTunes: Downloading iTunes for Windows using Internet Explorer

http://support.apple.com/kb/ts3212

Thank you for using Apple Support Communities.

Best,

Sheila M.

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