HT204088: See your purchase history in the iTunes Store on a Mac or PC
Learn about See your purchase history in the iTunes Store on a Mac or PCQ: The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message ... The directions you provided above doesnt even work! when I selected "Click to open your account", there is an ERROR message and takes me to no where! when I try to access my itunes account, it says I have no history? more
-
All replies
-
Helpful answers
-
-
Apr 4, 2014 9:46 PM in response to Allan Eckertby Celad,I think he may be talking about the directions linked to from above on this page "Learn about...iTunes Store: see your purchase history and web order numbers", https://discussions.apple.com/thread/6054089?tstart=0. At "Step 1. Click to open your account...", it opens iTunes on my iPad4, but after the spinning daisy for a while and a blank page in iTunes, there is an error message "Cannot connect to iTunes Store", even though you can look at music in iTunes both before and after. I've tried it both with iTunes closed and with it opened and signed in, but neither works. Can we not look at billing details from an iPad? I've done it from my PC before a few times, but this is the first time I've tried it from my iPad.
-
Apr 5, 2014 8:06 AM in response to Celadby Celad,I accessed my purchase history details through the link on my PC this morning, but then I tried through the link similarly on my iPad, again it failed.
-
-
Apr 9, 2014 11:43 AM in response to Celadby Apple Smarty Pants,You are not able to view purchase history on your iOS device. You may only re-download previous purchases from the iOS device.
To review your iTunes Store account's purchase history, follow the steps in this article from a computer only:
Seeing your iTunes Store purchase history and order numbers
-
Apr 9, 2014 1:27 PM in response to Apple Smarty Pantsby Celad,It would be nice if instead of the "Cannot connect to iTunes Store" message, Apple would give naïve and/or forgetful senior users like myself a message that would say "You may only access your purchase history from a computer," and also a statement to the same effect on the http://support.apple.com/kb/HT2727 page.