Hey cotagelover!
Try using this information to try to resolve this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Configure your security software
Related errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Thanks for coming to the Apple Support Communities!
Cheers,
Braden